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Provisional Blog

5 Quick Tips for Managing Seasonal Employees

June 6th, 2017

Summer is nearly here – and so is an increase in demand. For many business owners and managers, it’s also crunch time for finding and hiring seasonal employees. But once they’re on board, the work isn’t over. In fact, it’s just beginning.

As one of the Northwest’s leaders in specialized recruiting and staffing services, Provisional knows that while seasonal employees are a great way to meet an uptick in demand, keep your customers satisfied, and grow your business, it’s still vitally important that you manage them properly. If you don’t, they could actually wind up harming your business and your reputation.

With that in mind, here are 5 quick tips for managing seasonal employees this summer:

Tip #1: Hire right.

If you want the best people, you need to have a properly structured hiring process. That means posting a clear and detailed job description, conducting thorough interviews with behavior-based questions, and checking references. Also, during the hiring process, make sure you’re clear about expectations. This includes the nature of the work, hours, dress code, and start and end dates for the position. If a candidate is truly looking for a full-time job, it’s important to set clear expectations from the start.

Tip #2: Treat workers well.

It’s important for morale that you treat seasonal employees like you would any full-time employee. Just because they’re only working for you for a few months doesn’t mean you schedule them for shifts or duties that no one else wants, not invite them to company or team events, or avoid praise and recognition. That’s a recipe for an unsuccessful relationship. Not only that, but clearly drawing a line between full-time employees and seasonal ones will make it harder for all your workers to bond and build camaraderie.

Tip #3: Don’t skip training.

It doesn’t make sense for a seasonal worker to go through the same six-week training period you put new full-time hires through. However, you can offer an abridged version. When you do, you can ensure they get up and running faster and also know how to deal with any challenges that come their way. This is especially important when you consider summer is often the busy season, which means added stress for employees, whether temporary or full-time. You don’t want workers who are poorly trained or don’t understand what they’re doing to hinder your team.

Tip #4: Know the law.

When it comes to hiring seasonal employees, it’s important to know and adhere to the law on issues from ranging from minimum wage to overtime pay. It’s also important to have all the proper state and federal paperwork filled out and if a worker is under 18, to know age-specific guidelines for employment.

Tip #5: Confront conflict immediately.

If there’s a problem with your seasonal worker, confront it immediately. Don’t hope it will work itself out. Instead, pull them aside and ask about any issues or challenges they’re facing. If you can, create a buddy system where they’re paired with a more experienced employee. Help them to feel comfortable and confident coming to you with issues and concerns. That way, you can head off minor problems before they escalate into major ones.

Hiring seasonal employees can be tricky. But with proper planning and preparation – along with following the tips above – you can get the team you need to handle your busy summer season.

Need help filling seasonal roles for your company? Call in the experts at Provisional.

Since 1994, we’ve been the Northwest’s leader in specialized recruiting and staffing services, placing skilled temporary and temp-to-hire workers with companies in Seattle, Spokane and Coeur d’Alene. We can help you with every aspect of hiring, from sourcing and screening to interviewing and reference checks.

Contact us today. We’re ready to help you find the people you need.

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