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Provisional Blog

The Best Behavior-Based Interview Questions

September 5th, 2017

When you’re hiring a new employee, you’re looking for more than certain skills. You need someone who can become a value contributor to your team and who will be a fit for the demands of the job and the company culture. One way to assess that is by asking behavioral interview questions.

What are behavioral interview questions?

These are the questions that ask the candidate to describe a past experience or behavior so you can get a better handle on their abilities, personality and track record. These can be helpful to ask because they force a candidate to dig deeper and offer specific examples of how they’re performed on the job and handled challenging situations. They can therefore play a big part in helping companies like yours to hire the best-fit candidate for job openings.

So, now that you know why it’s important to ask these kinds of questions, what are the best ones to use during an interview? It depends on your hiring needs. However, here are some good places to start:

  • Describe a time where you had to make a good impression on a new customer. How did you prepare?
  • Talk about a time you failed to meet expectations. What did you do?
  • Give me an example of a time when you went above and beyond in your job.
  • Describe a time you were able to successfully persuade your boss or co-workers.
  • Tell me about a time you had to explain a complex concept to a non-technical co-worker. How did you do it?
  • Talk about a time when you were under extreme work pressure. How did you handle it?
  • Explain a time when you had conflicting priorities. How did you meet your goals?
  • Describe a time you set a workplace goal for yourself. Did you meet it? How?
  • Tell me about a time when you had to work with someone who had a different personality from your own.
  • Give me an example of a time when you worked on a team and there was conflict involved. How did you handle the situation.
  • Explain a work situation that you wished you handled differently. What happened and how do you wish you’d handled it?
  • What workplace accomplishment are you most proud of?

These are just a few examples of the countless behavior-based interview questions you can ask. And really, the ones you settle on will depend on your unique job opening and company. Just make sure you do ask these kinds of questions – as well as follow-up ones – so you can dig deeper and get to know each candidate.

Need more help sourcing and interviewing candidates?

Call the experts at Provisional. Since 1994, we’ve been the Northwest’s leader in specialized recruiting and staffing services, placing over 6,000 direct-hire and temporary professionals with companies in Seattle, Spokane, and Coeur d’Alene. Contact us today. We’re ready to help you find the people you need, whether on a part-time, temporary or full-time basis.

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