Everything looked great on their resume. They aced the interview and seemed like the perfect fit for the job. But then they showed up late their first day, kept making the same mistakes, and didn’t seem eager to learn.
As one of the leading staffing agencies in Coeur d’Alene, Idaho, Provisional knows if you keep hiring people and they don’t work out, then there’s likely a problem with your hiring process. How can you fix the situation? Look at the following:
The Job Description
Job descriptions are a critically important component of the hiring process. Every discussion, interaction, and communication a candidate and new hire has with you is going to be viewed through the lens of the job description. So if it’s not totally accurate, you’re going to wind up with a frustrated new hire.
Jobs can certainly change over time. However, when a new hire expects to be handling certain tasks and responsibilities – based on the job description – but ends up doing something totally different, it’s going to cause major problems. So dig into the job description and make sure it accurately depicts what the job is really about.
Interviewing sounds like no big deal. You ask the candidate a few questions, they provide answers and you evaluate them based on the details they offer.
However, in reality, interviews can be tricky. In many instances, a candidate will come off great during an interview, only to fall flat once on the job. That’s why it’s important to ensure you’re offering the job to someone who is the best fit; not necessarily the person with the most charming personality.
Another issue to consider is how you’re promoting the job to the candidate. If you’re only telling them about the perks, and nothing about the mundane tasks or challenging assignments, you’re setting them up for failure. You have to communicate the full picture of what the job is about.
Don’t have a formal onboarding process? Then it’s time to get one that goes beyond a co-worker showing the new hire to their desk, or taking them out to lunch on their first day.
Instead, you need to create a well thought out plan of how you’re going to train new hires and integrate them into your team. Without a proper onboarding program, even the most sophisticated, intelligent candidate is going to feel overwhelmed and grow disengaged.
Hiring is a hard job for every company. And if you’re having trouble with your hiring process, then it’s time to take a closer look at the three areas above. And if you’d prefer to outsource this function to hiring experts, call Provisional. As one of the leading staffing agencies in Coeur d’Alene, Idaho, we can help you through every step of hiring – from crafting effective job descriptions to sourcing, screening and hiring top candidates.
Just give us a call today to learn more about how we can help you.