You’re trying to juggle a busy company with fluctuating needs. Your employees, likewise, are trying to juggle work, family and other personal responsibilities. As a result, staff scheduling can sometimes be a tricky task to manage. Here are 3 tips to help you with the process – and make scheduling easier for both you and your employees.
#1: Know where you’re going wrong.
As one of the leading staffing agencies in Coeur d’Alene, Idaho, Provisional knows there are times when an employee asks for a change in schedule out of true need. In other, instances, it’s the result of scheduling abuse, which can include:
- Asking to leave early multiple times a week.
- Trying to avoid shifts with more difficult tasks.
- Regularly asking for schedule changes for Mondays or Fridays.
If you have employees who are consistently making last-minute requests, or abusing the schedule, then have a private conversation with them. Also, make sure rules for schedules are clearly outlined in your employee handbook and that everyone understands them.
#2: Know your business needs.
Under-schedule and you’ll get overworked staff and upset customers. Over-schedule and you’ll have employees standing around not doing anything while they’re still getting paid.
That’s why it’s important to know your business needs when you’re scheduling. For instance, make sure you schedule a mix of employees for every shift so all tasks are covered. In addition, create your schedule with extra shifts during busy times so you can make sure you’re not understaffed during peak periods.
#3: Know your people.
Do you have a lot of part-time workers with other jobs? Or employees who are also students enrolled in college? When scheduling, it’s important to keep in mind who is working for you and what their overall life schedule is like.
In addition, ask your employees who’s willing to work extra shifts. When you know which workers can cover for any last-minute schedule changes, it makes these issues easier to deal with.
A final tip: Be clear about scheduling when you’re hiring.
For instance, if you require employees to work weekends occasionally, or to be on-call a certain number of times per week, make sure you communicate this to candidates when you’re hiring. When a new hire understands that they might be on-call, or working some nights or weekends, it shouldn’t be an issue when it comes up. Everyone is on the same page and has agreed to the terms of employment.
Are you dealing with scheduling issues due to understaffing? Provisional can help. As one of the leading staffing agencies in Coeur d’Alene, Idaho, we can assist you with sourcing, screening, skill testing and hiring top candidates – so you build the strongest team for your company.
Just give us a call today to learn more.