Experience or Attitude: Which is More Important When Hiring?
February 15th, 2011When looking to hire, many employers in Coeur d’Alene, Idaho focus on the skill and experience level of a candidate. While these are important to success, so is attitude – and maybe even more so.
In fact, according to a study conducted by Leadership IQ, 46% of newly-hired employees fail within 18 months. The reasons? The study reported that “26% of new hires fail because they can’t accept feedback, 23% because they’re unable to understand and manage emotions, 17% because they lack the necessary motivation to excel, and 15% because they have the wrong temperament for the job.” Here’s the kicker: only 11% failed because they lacked the necessary technical skills.
The lesson? To avoid the risk of a bad hire, it’s critical that you focus on attitude during the hiring process. Here are some tips that can help:
- Evaluate your company’s culture and determine the kinds of personalities that are the best fit for it.
- Take a look at the job description and determine the necessary personality traits (e.g. self-starter, independent, etc.) needed to hit the ground running in the position.
- Also, take a look at your star performers in similar positions. What are their attitudes like and what traits make them so successful?
- In addition, if you had an employee with the right fit attitude, but not a lot of experience, how much time would you be willing to give them to gain the necessary knowledge and skills? How would you go about helping them do so?
Once you’ve determined the “type” of person needed to fill the position, develop a list of interview questions that will help you evaluate each candidate’s attitude.
- For instance, ask in what kind of work environment they are most productive and happy. If a candidate is happier in a quiet, more formal culture, then a loud and casual work environment may not be the best fit for them.
- Also, ask how they cope with unexpected obstacles. You’re looking for candidates with a positive attitude, persistence, and strong problem solving skills. Answers that indicate otherwise could be a red flag.
- Another important question to ask is how they’ve handled personality conflicts at work, whether it was with a boss or co-worker. The best answers are those that demonstrate a commitment to the team and the company, and the ability to work towards the completion of goals, despite personality conflicts.
Obviously, the exact questions you ask are going to depend on the type of position you’re trying to fill and the kind of attitude necessary to thrive within your culture. But hopefully the tips above offer a good starting point in helping you to evaluate attitude. And if you’d like some additional help with your hiring process, please contact Provisional. As a leading staffing services firm in Coeur d’Alene, Idaho, we can help you recruit, screen, and hire candidates with the right skills – and the right attitudes – for your company.




