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Provisional Blog

Managing an Employee’s Bad Attitude

January 23rd, 2018

Do you have an employee with a negative attitude? It can be easy to write it off as just part of their personality. But, as one of the leading staffing services firms in Spokane, Washington, Provisional knows that if you don’t take steps to deal with it, such an attitude can actually be toxic for the rest of your team. It can poison the work environment, lead to less overall job satisfaction, and have an impact on productivity and your business bottom line.

So with that in mind, what are some steps you can take to deal with an employee who has a toxic attitude? Here are six:

Talk to your employee.

A negative attitude affects everyone. However, when talking to your employee, it’s important to approach the conversation with care and sensitivity. You don’t want to berate them or make them feel singled out. At the same time, it’s important to be clear with them that you don’t condone their behavior. When you do talk to your employee, just make sure it’s one-on-one, in a private meeting.

Take a positive approach.

These kinds of conversations can certainly be awkward for all involved. That’s why it’s important to diffuse any discomfort with the right approach. For instance, rather than pointing out what the employee is doing wrong, let them know you want them to be successful in their job and that’s why you’re bringing the issue up.

Get specific.

Asking an employee to change their attitude likely won’t do much. However, when you get specific – and also talk about how the issue is impacting their performance and the team’s – then your employee will be completely clear about the problem and what you expect from them.

Hear them out.

While you might not agree with them or want to hear their excuses, do give your employee a chance to voice their side of the story. When you hear them out, they’ll be more likely to listen to you and the expectations you have for them going forward.

Talk about next steps.

Your employee isn’t going to change overnight. At the same time, you do expect some modifications in their behavior in the near future. That’s why it’s important to talk about the changes you’d like to see, as well as a timeline for getting there. Then let your employee go about implementing those changes, while you plan to follow up with them regularly.

Know when to let them go.

Sometimes a bad attitude can’t be fixed and the impact it has on the workplace can outweigh the employee’s experience and skill set. When this happens, it’s important to know when to cut ties and bring someone new on board. After all, you don’t want them to continue to impact your workplace culture and productivity in a negative way.

Need help finding employees with strong skills and great attitudes?

Call the experts at Provisional. As one of the leading staffing services firms in Spokane, Washington, we can help you quickly source, screen, and hire better quality talent – with the right attitudes – for a variety of positions. Just give us a call today to learn more.

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