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IT Management

E-Commerce Manager

E-Commerce Manager duties include developing integrated internet marketing strategies with the goal of increasing brand awareness and presence across the web.  Additional responsibilities include working with the marketing team to build brand strategies and partnerships that compliment brand profile and traditional media; analyzing web traffic patterns and making recommendations on improvements; researching new technological trends, including, pod casting, video and social networking and how they can apply; leading the execution and development of online projects; creating and presenting online marketing strategies; and leading the execution of marketing for e-commerce.

IS Director

Information Services Director duties include responsibility for all corporate Information Technology activities, including systems analysis, programming, and computer and auxiliary operations.  Under corporate planning, developing policies and procedures, technical standards, methods and schedules.  Also, overseeing the strategic working relationship between Information Technology and other funtions within the organization'  maintaining the organization's awareness of developments in information technology, computer hardware and software for the formulation of long and short-range plans for the acquisition and implementation new equipment and techniques; reporting to management on Information Technology plans, projects, performance and related matters; and directing and providing functional direction to middle IT managers in a division, subsidiary, or region. 

IS Manager

Information Services Manager duties include responsibility for managing the day-to-day IT operation activities, including systems analysis, programming, and auxiliary operations of an organization.  Also, directing the development and maintenance of timeliness and quality standards for all aspects of the data processing operation; etermining and recommending department budgets; and analyzing controllable expenditures.  May plan and coordinate the evaluation and effectiveness of existing data processing applications and the feasibility and potential value of new applications.  Is the IT head for a single unit, which reports to an executive level position. 

Project Manager

Project Manager duties include being responsible for the planning and execution of technology projects.  Duties may also include ensuring the success of a project by minimizing risk throughout the lifetime of the project through effective management.  Required skills also include effective communication and analytical abilities.

Technical Support Manager

Technical Support Manager duties include being responsible for delivering all aspects of support to customers by interpreting problems and providing technical support for hardware, software, and systems.  Also, managing call center performance activities, customer satisfaction and expense forecasting.  May be responsible for developing and implementing standard service levels, delivery and operational processes; and evaluating, hiring, developing and training support staff and help desk technicians.