With so much uncertainty in the economy, many companies are trimming their staff and laying off people. This can lead to confusion and stress among the employees who are left behind as they struggle to take on added responsibilities.
How can you get them on board in a way that will keep them engaged and motivated? One of the most effective ways is through cross training in your company. When you do, you can take advantage of a range of benefits, including:
Developing emerging leaders.
As your existing staff takes on more responsibility and is cross trained in various areas in your company, different employees might start to emerge as rising stars. When this happens, it’s enables that individual to grow professionally, all while having a positive impact on your company bottom line.
Helping non-technical employees gain tech competency.
When employees, such as those who work in the front office or reception are cross trained across various technical systems and in information technology, they’ll be able to fill a skill gap until you’re able to hire full-time. At the same time, you’re enhancing their understanding of the company and its operations overall, building a stronger team, as a result.
Protecting your company from turnover.
If you have one employee or a group of them suddenly leave, then staff members who are cross trained at your company can help lessen the blow by picking up extra responsibilities. While this isn’t a long-term solution, they can lend a hand and support while you recruit new employees.
Providing a better customer experience.
When you follow best practices for cross training in information technology and other areas, employees will be able to work together as a more cohesive team and present a unified front across multiple departments. Each employee will be comfortable speaking the same language and can better support customers and each other.
If you have openings at your company due to turnover, sick leave or skill gaps and are working on crossing training staff, Provisional Recruiting can help. We can provide you with fast access to temporary, temp-to-hire and full-time tech workers with a range of experience and certifications. Contact us today to learn more or get started.