Common Qualities of the Best Listeners…and Why It Matters for Managers

As a manager, listening is an important part of what you do, whether you’re talking to an employer, a peer, or even your own boss. Good listening helps you identify the needs of others, learn about problems before they escalate, and forge stronger relationships with those who work for you. So what are some common […]

How You Should REALLY Start Every Email

When you have to write an email, it can sometimes be tricky to know where to start. You want to be professional, but also friendly. What are some good ways to do both – so you come across in the best light, beyond the typical “I hope you’re doing well”? Here are some opening lines […]

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